Shipping policy

Lead Times

We understand how important it is to get your order to you as quickly as possible. That's why we strive to ship out all orders within 1-2 weeks following your rendering approval. Additionally, we offer a range of shipping options to choose from at checkout to ensure that you can receive your order in your desired timeframe.

Tracking Number

Rest assured, we'll keep you updated throughout the shipping process with tracking information so that you can stay in the loop. If you have any questions or special requests, please don't hesitate to get in touch with us - we're here to help!

Shipping Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To report a damaged item, you can contact us at cassidy@bocodesigns.net.